Privacy Policy
1. Introduction
CallFirst LLC ("CallFirst", "we", "us") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights.
2. How We Handle Your Leads
You upload a list of leads you already own. We use it for one purpose: to score and rank it, then send the report back to you.
- What we do with it. We match your list against verified public and property data — USPS address validation, county and property records, U.S. Census data, and storm history where relevant — to rank which leads to call first. Every report is reviewed by a person before it goes out.
- What we never do. We never sell, share, rent, or broker your list. No one outside CallFirst ever sees your contacts, and we never market or reach out to the leads on your list. You keep full ownership.
- How long we keep it. Your uploaded file is deleted as soon as your report is generated. Your report stays available for you to re-download for 7 days, then it's automatically deleted. Address data used to look up public records may remain in our verification caches for up to 30 days, after which it expires.
- Delete it sooner. Want your data removed before then? Email privacy@callfirstapp.com and we'll delete it on request.
Questions about any of this? Contact me directly — Shane — shane@callfirstapp.com · (407) 374-9840.
3. Information We Collect
Through our demo request form we collect:
- First and last name
- Company name
- Email address
- Phone number (optional)
- Type of business
- Estimated lead list size
- Description of ideal customer
Through our lead scoring service we receive:
- Lead lists submitted by clients (names, emails, locations of their prospects)
4. How We Use Your Information
Demo form information is used solely to:
- Contact you about scheduling a CallFirst demo
- Send relevant information about our services
We do not sell, rent, or share your personal information with third parties for marketing purposes.
5. Lead List Data
Lead lists submitted by clients for scoring are:
- Used exclusively to generate your scored report
- Handled on the retention timeline described in "How We Handle Your Leads" above: your uploaded file is deleted as soon as your report is generated; your report remains available to re-download for 7 days, then is automatically deleted; and address data used for public-records lookups expires from our verification caches within 30 days
- Never sold, shared, or used for any other purpose
6. Email Communications
By submitting our demo request form you may receive:
- A response to your demo request
- Occasional updates about CallFirst services
You can opt out of communications at any time by replying STOP or emailing privacy@callfirstapp.com.
7. Data Security
We take reasonable measures to protect your information including secure data transmission and limited access to personal data.
8. Your Rights
You have the right to:
- Request access to your personal data
- Request deletion of your personal data
- Opt out of communications at any time
To exercise these rights contact us at privacy@callfirstapp.com.
9. Contact Us
CallFirst LLCSaint Cloud, FL
shane@callfirstapp.com
(407) 374-9840
callfirstapp.com